FROM OUR DOOR TO YOUR DOOR... Take advantage of our mail order service!
Too cold to leave the house?
Too hot to leave the house?
Recovering from illness, or just too busy to get to the bookstore?
Here at Annie's Book Stop of Worcester, we've got a solution....
let us mail your purchases to you!
How To Order
The short version:
Call us or e-mail us! We're happy to help!
E-MAIL ADDRESS: orders [at] anniesbooksworcester [dot] com.
WHAT DO WE SELL: New and used books, DOCTOR WHO toys, magazines and merchandise, crafts by local artisans, greeting cards, audiobooks, and more
PAYMENT TYPES ACCEPTED: Check, money order, credit card, or PayPal
We ship anywhere in the United States. Shipping via USPS Media Mail is a flat $4.50 whether it's one book or ten books, and book purchases over $75.00 receive FREE shipping. Shipping via USPS Priority Mail will depend upon weight and size of order.
If it's in stock, we'll send it immediately on receipt of payment; if it's out of stock, we can order it. We offer a search service for out-of-print titles as well.
We will happily send your in-stock items and your special orders using the same shipping terms... no hidden fees.
The long version:
First, simply contact us with what you'd like to buy, and where you live. You can either reach us by telephone at 508-796-5613 or via e-mail at orders [at] anniesbooksworcester [dot] com.
If you have special shipping instructions, this is the best time to tell us about them as well. And, tell us if you want to pay by credit card, check or money order. Giving us your want list either by e-mail, mail or phone is where we start the process.
This is important also so you don't try to purchase something we DON'T have in stock without knowing the facts...the most common complaint we hear about some services is customers pay for items they can never receive. While most titles on our shelves have more than single copies in stock, we've had days where a sudden flood of orders can make something unavailable quickly, so it's best when needed to tell you that's happened.
Give us time to write back to you or to return your phone call. Most often this is "same day," sometimes just a matter of minutes, sometimes it's as long as a couple of days. But, at that point, we can tell you what we have, what we can get, and what we can do for prices. We do our best to offer discounts for larger orders, as outlined on our main page.
Confirm your order, or tell us how you need to change it. This helps us both to quote the best prices and to hold items aside for customers' orders. It also lets us make items you don't want available promptly for other customers.
If your order is confirmed, we'll give you ordering instructions. If you haven't yet told us your payment preference, we will request payment by check or money order payable to "Annie's Book Stop of Worcester", via PayPal, or by credit card, plus a note summarizing the transaction that includes your name and shipping address, plus any of those special shipping instructions you may have. This helps us to double-check that we've put the order together the way you expect to receive it.
If paying by check or money order, mail us your order! If we receive your order and have questions for you, we'll be in touch BEFORE shipping whenever possible.
We've been asked "Why don't you have a shopping cart on your website?" The answer is... Manpower. We can't be online around the clock every day. To quickly revise a shopping cart to remove items we sell through is not too hard. Some programs will do that automatically.
However, shopping carts have vulnerabilities we know about, have seen in action, and cost time and money to handle.
Remember, we're also taking care of some customers who don't use the internet, or credit cards, and we need to remain flexible enough to deal with everyone, not just one group.
There are issues of security once we have data that go beyond what companies often tell their customers, and which cause major privacy violations after the sale. Also, a shopping cart program may make it harder to show you increased discounts for larger orders.
We intend to revisit this seriously once we've organized and inventoried our backlist book titles, and will be working with systems such as Edelweiss to integrate orders for frontlist and upcoming titles.
Thank you for allowing us to serve you as your friendly neighborhood bookstore, both locally and nationally.
---Patty and the staff of ABSW